
Family Waterproofing Solutions Is The Right Choice For Your Home
Family Waterproofing Solutions, a Chicago-based basement waterproofing company, specializes in repairing leaking foundations. The company, owned by Kenneth and Maria Kirchner, emphasizes that no water-related issue around a home's foundation is too small to address. Established in 2013, the business began in Orland Park before relocating to a larger facility in Evergreen Park, where the owners grew up. The inspiration to enter the waterproofing industry stemmed from their personal experience as first-time homebuyers encountering basement seepage, which led them to a career opportunity in the field.
The company's mission is encapsulated in the phrase "Big Company Experience, Affordable Prices." The owners highlight their comprehensive experience across various job titles within the industry as a key factor contributing to their expertise and success. A significant challenge faced by the company was navigating the COVID-19 pandemic, which necessitated adapting operations to ensure the safety of both customers and staff, while also managing customer apprehension about in-home services. Despite these hurdles, the team's resilience helped them exceed expectations.
The most gratifying aspect of their work is customer satisfaction, which they measure through positive social media recommendations. These testimonials often praise the company's honesty, integrity, and fair pricing. Family Waterproofing Solutions differentiates itself from competitors primarily through its sales representatives, who undergo a rigorous hands-on training program that requires them to start as installers. This ensures that every representative possesses a deep, expert-level understanding of the entire waterproofing process.
The best advice the Kirchners have received regarding success is that "Hard work pays off." In terms of new initiatives, Family Waterproofing Solutions has expanded its services to include gutter and downspout cleaning. This addition is a strategic move, as many basement seepage problems are directly linked to roof water management, offering a cost-effective solution for homeowners. The company also plans to host concrete raising seminars in July, depending on COVID-19 restrictions, to educate potential clients and attract new team members. These events will provide both educational content and hands-on experience in concrete raising. Interested individuals can find more information about their services and employment opportunities on their website, Famws.com, or by following their Facebook page.
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