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'A must-buy for homes with pets' - our expert reviewer gives full marks to the new VAX carpet cleaner
The Vax Platinum SmartWash Pet-Design Carpet Washer is a premium carpet cleaner designed to tackle deep-seated dirt and grime, particularly in homes with pets. This in-depth review evaluates its performance, features, and overall value. The appliance boasts a robust design that effectively extracts embedded dirt, leaving carpets noticeably cleaner and fresher. Its key advantages include leaving carpets only lightly damp after cleaning, the utility of its hand tools for stairs and upholstery, a dedicated dry-only function, and an automatic cleaning solution mixing and dispensing system. The carpet cleaner demonstrated significant efficacy in removing dirt, as evidenced by the murky brown water collected during testing.
However, the Vax Platinum SmartWash does have some drawbacks. It is bulky, making it challenging to store and maneuver, and lacks indicators for when the clean water tank is empty or the dirty water tank is full, requiring manual monitoring. Additionally, it is a high-cost appliance. The carpet cleaner's specifications include a 1200-watt motor, a 9m power cord, 0.45 litres cleaning solution capacity, 1.9 litres dirty water capacity, 3.5 litres clean water capacity, and a weight of 8.9kg. It comes with accessories such as a 2.5m hose, a 2-in-1 anti-microbial tool, a SpinScrub tool, an accessory bag, and various cleaning solutions.
The review outlines the unboxing and setup process, highlighting the simple assembly of the handle and tanks. The machine features two rotating brush bars, separate tanks for dirty and clean water, and an integrated cleaning solution tank that automatically mixes the solution. All removable parts are designed for easy cleaning and reassembly. A unique feature is the pretreatment wand integrated into the handle, allowing for targeted application of neat cleaning solution on tough stains. The included hose and handheld tools are ideal for cleaning compact areas like stairs and upholstery.
Operating the Vax Platinum SmartWash involves a foot-operated on/off switch. It dispenses water and cleaning solution when pushed forward and suctions them back when pulled backward. The 'dry only' button stops liquid dispensing and directs warm air into the carpet to expedite drying. Despite its initial perceived bulkiness, the reviewer found it became easier to use with practice, acknowledging that its size contributes to its efficiency in covering large areas quickly. The reviewer noted the absence of alerts for tank levels, leading to the need for constant vigilance. The aggressive roller brushes were effective in agitating dirt but also dislodged some carpet fibers, though this ultimately resulted in a fuller and fluffier carpet appearance.
General carpet cleaning required refilling the clean water tank every 10 minutes and emptying the dirty water tank every 8-10 minutes. A 4m x 5m room was cleaned in approximately 20 minutes, with carpets becoming only slightly damp after an hour using the dry-only setting. Stairs were effectively cleaned using the 2-in-1 tool. The carpet cleaner successfully brightened carpets, lifted piles, and introduced a fresher scent. While it didn't remove all old stains, it significantly reduced dirt. The device was also tested on a long-pile rug and an armchair in a pet-owning household, proving effective in removing mud, pet odors, and lifting stains, though upholstery took longer to dry. The noise level was comparable to a noisy cordless vacuum.
Post-use maintenance is crucial for preventing odors. This involves emptying and rinsing the dirty water tank, cleaning the brushes, and unclipping and cleaning the main nozzle to remove trapped fibers. The hose and handheld tools also require rinsing. All components should be thoroughly dried before storage. The appliance's large footprint (approximately 33cm x 43cm) necessitates significant storage space. The Vax Platinum SmartWash is recommended for homes with extensive carpeting or pets that require frequent deep cleaning, especially given its claim to kill 99.99% of bacteria. Due to its cost and size, it is suggested as a potential shared purchase among families or neighbors for periodic use.
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