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Drybar Founder Alli Webb Never Let The Fear Of Failing Get To Her
Alli Webb, the founder of Drybar, shares her journey of building a successful blow-dry bar chain, emphasizing that the path of entrepreneurship is filled with both triumphs and challenges. She recounts a vivid early memory of a ceiling collapse in one of her first shops, highlighting the unpredictable nature of business. Despite such stressful moments, Webb also remembers the exhilaration of learning that *Vogue* recognized Drybar in 2010, marking a significant milestone for the brand, which now boasts over 100 locations across the U.S. and is expanding globally.
Webb’s daily routine as CEO has evolved significantly since Drybar's inception. Initially, her days were a hands-on mix of blowouts, administrative tasks like payroll and scheduling, and managing the salon floor. The current COVID-19 pandemic has shifted her work to a virtual setting, allowing her to engage in hair styling tutorials and social media content creation, reigniting her passion for hands-on work. Before opening her first Brentwood, California, shop in 2010, Webb dedicated countless hours to understanding cosmetology licensing, setting up utilities, and even cleaning the facilities herself, underscoring the demanding and often unglamorous aspects of launching a business.
Webb's career path wasn't straightforward. After a year of studying fashion marketing in college, she realized her true interest lay in hair. She later partnered with her brother, Michael Landau, to open Nicole Miller fashion boutiques in New York City before finally pursuing her passion for hairstyling, training under celebrity stylist John Sahag. The idea for Drybar emerged in 2008 when, as a stay-at-home mom, she started a mobile blow-dry business called Straight At Home. This venture revealed a gap in the market for affordable, quality blowouts, leading her to conceptualize Drybar. With the support of her husband and brother, she took the “big gamble” that would eventually earn her recognition in *Fortune*'s "40 Under 40" and *Fast Company*'s "100 Most Creative People in Business" in 2013.
Webb attributes her resilience to her belief that "the world's not going to fall apart if this doesn't work out," which helped her overcome the fear of failure and navigate challenges like problematic contracts. She advises aspiring entrepreneurs to be patient, pay their dues, and develop "thick skin" for feedback, stressing the importance of continuous learning. Webb emphasizes that success isn't about inventing something entirely new but rather about identifying existing services or products and improving the customer experience. She encourages those considering a career change or starting a business, especially during times of reflection like the pandemic, to pursue their passions swiftly, as "life is so short."
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