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Nest Cam (indoor) review: Google’s pretty little camera takes one step forward and three steps back
Google's new Nest Cam (indoor) is a wired camera priced at $100, designed to blend into the home environment with its aesthetically pleasing design and multiple color options, including white, grey, blue, and pink. The camera is compact, with a base nearly as large as the camera itself, totaling just under four inches in height. A notable design feature is the maple wood base on the pink model. The camera offers limited flexibility on its mount, tilting only a few degrees up and down, which can make optimal positioning challenging despite its nearly 360-degree side-to-side rotation, which is constrained by a fixed cord.
Key features of the Nest Cam include on-device processing that provides fast and free smart alerts for people, pets, and vehicles, distinguishing between them efficiently. It offers three hours of free event playback, allowing users to review footage without a subscription, provided the alert is caught within that timeframe. The camera also has local storage capabilities, enabling it to record up to an hour of events if the internet connection is lost. For additional functionalities, Google’s Nest Aware plan, starting at $6 per month, offers the 'Familiar Faces' feature, which identifies known individuals, and enables 24/7 continuous recording, useful for monitoring pets or events over extended periods.
However, the new Nest Cam presents several drawbacks when compared to its predecessor, the Nest Cam IQ Indoor. The previous model, though more expensive at $299, offered sound alerts for barking dogs and talking, as well as timelapse recording. The new Nest Cam, with a 1080p, 2-megapixel camera, exhibits significantly worse video quality, despite Google's claim that the reduction from a 4K sensor was to preserve bandwidth. Tests revealed that its video quality is inferior to even sub-$50 competitors, with images often appearing over-saturated, dark, and showing artifacts, alongside a consistent 'rosy tint' due to an identified auto-white balance issue that Google plans to address. Night vision performs better, capturing clear black and white video up to 15 feet, and the 6x digital zoom is adequate for identifying faces.
User experience is hampered by the mandatory use of the Google Home app, replacing the Nest app. The Google Home app's interface is described as clunky, requiring multiple taps to access clips, live footage, or timelines, and its timeline scroll is slow. Crucially, the app lacks the ability to schedule camera operation, offering only location-based routines. Privacy features include an LED light that glows green when recording and flashes when live-streamed, a measure that may not fully alleviate privacy concerns, as a physical shutter is absent. The camera supports full-duplex two-way audio, providing clear communication. Alert notifications are quick, arriving within 1-3 seconds, though retrieving the footage in the Google Home app can take up to 10 seconds. The Nest Cam is exclusively compatible with the Google Home ecosystem, losing compatibility with Amazon Alexa and SmartThings previously offered by older Nest cameras. Furthermore, it currently lacks the ability to view camera feeds on Chromecast-enabled TVs, a feature Google is reportedly working to add, along with a web interface. Despite aesthetic improvements and local processing, the new Nest Cam represents a step backward in functionality and video quality compared to previous models, struggling to maintain Nest's former 'gold standard' in indoor cameras.
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