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Help wanted: Future workers of the upholstery trade
The upholstery trade is facing a significant challenge in attracting and training a new generation of craftspeople. This issue is particularly evident in St. Louis, where local upholstery shops report difficulties in finding individuals committed to pursuing upholstery as a career. Rachel Fletcher, founder of Knox Upholstery in Knoxville, Tennessee, established The National Upholstery Association to raise awareness about the trade, noting that traditional educational paths often overlook such vocational skills. Fletcher, who transitioned into upholstery from media marketing, highlights the need for more individuals passionate about and dedicated to the craft.
Jim Wittich of Wittich Upholstery, a family business established in 1964, has been trying to fill a drapery maker position for months. He observes that most inquiries come from DIY enthusiasts interested in personal projects rather than a career. Wittich emphasizes that training skilled upholsterers requires a substantial time investment, and it's not feasible to entrust expensive materials to novices. He points out that many experienced upholsterers are nearing retirement, creating a knowledge gap. Brett Wissel, who acquired Zollinger Furniture Co., an upholstery firm dating back to 1890, corroborates this trend, receiving frequent calls from clients whose long-standing upholsterers are closing their shops.
Several factors contribute to this shortage. Steve Hasenbeck of Peacock Upholstery, with 54 years of experience, suggests a generational reluctance to engage in manual or mechanical labor. The absence of an upholsterers' union, which would guarantee wages and benefits, is another contributing factor, as is the scarcity of formal apprenticeship programs. Hasenbeck recalls a time when his father hired veterans through government-funded training programs, a system that no longer exists in the same capacity. Currently, businesses often incur financial losses when training new staff, making it a challenging endeavor.
Despite these hurdles, there are positive developments. Rachel Fletcher, through her role as an administrator of a Facebook group with over 3,000 members, observes a burgeoning online community of upholstery enthusiasts. This community, predominantly composed of women, represents a new vanguard for the industry. Fletcher finds that individuals who dabble in upholstery, even without formal experience, are often willing to learn and adapt to specific shop techniques. Similarly, Lucía Landa, who specializes in the restoration of Mexican Colonial and Mission Style furniture at Lucía Landa Design in Ferguson, has successfully scouted new employees through Facebook groups, particularly one for "Hispanics in St. Louis." Landa has found success in hiring individuals who, even if self-taught or initially inexperienced, demonstrate a commitment to learning and a dedication to producing high-quality work.
Wissel advocates for educating clients about the value of skilled upholsterers. He notes that continuously opting for the cheapest option sends a message that devalues the specialized trade, potentially leading to a crisis when skilled professionals are no longer available. During the COVID-19 pandemic, upholstery shops experienced a surge in demand as homeowners sought to update their living spaces. This increased demand resulted in long waitlists, highlighting the critical need for more skilled workers to meet consumer needs. Mastering upholstery, as Fletcher emphasizes, requires significant skill and is far more complex than simply attaching fabric to furniture, underscoring the importance of attracting and training the next generation of upholsterers.
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