How a heat pump installation company is jump-starting careers for the ‘tool-belt generation’

Pfister Faucets launched the docuseries 'American Plumber Stories' to address the significant demand for new talent in the plumbing trade. The series highlights real plumbers, detailing their career paths, offering advice for aspiring plumbers, and showcasing the inherent rewards of the profession. Spencer Brown, Pfister’s Director of Sales, conceived the idea after noticing widespread recruitment challenges within the plumbing community. The series aims to inspire individuals to consider plumbing as a viable and fulfilling career option by sharing authentic stories from professionals who are passionate about their work. Since its debut in 2021, 'American Plumber Stories' has garnered considerable recognition, including three Telly Awards at the 45th Annual ceremony: a Silver for Best in Public Interest and Awareness, and two Bronzes for Non-Scripted Online and Editing Online categories. The initiative has also attracted numerous industry partners, such as Oatey, RIDGID, NIBCO, Cintas, and AprilAire, as well as support from organizations like the International Code Council (ICC) and the Plumbing, Heating and Cooling Contractors (PHCC) National Association, underscoring its impact and relevance within the industry. Country music star and Army Reserve soldier, Craig Morgan, continues his role as the host, further lending credibility and broader appeal to the series. The fifth season of 'American Plumber Stories' expands its scope to include international narratives, alongside stories from across the United States. The season premiere features a plumber from Maui, Hawaii, who lost his home in the Lahaina wildfire. His son, Raymond, is motivated to recruit new plumbers to aid in the island's reconstruction efforts. Another episode highlights Martin, a plumber in Tasmania, Australia, who specializes in serving remote locations using helicopters and small bush planes, often focusing on rainwater capture systems, an idea suggested by the International Code Council. The series also visits Alaska to document Bill's experiences working in extreme climates and explores his downtime, including a segment featuring his technician, Shane Maddox, a boxer. Further episodes introduce Mary Anne from Vancouver Island, British Columbia, Canada, known as '@the_ladyplumber' on social media, who leads an all-female plumbing team. Her story is anticipated to be particularly powerful and inspirational, offering a different perspective from her social media persona. In Salinas, California, the series features Jorge, a plumbing instructor at Soledad State Prison, who teaches the trade to inmates as a means of rehabilitation and to improve their prospects for reintegration into society. Finally, the Motherflushers, a group of young plumbers from Victorville, California, are showcased for their efforts to modernize the perception of plumbing through social media. Led by Evan, who boasts 1.9 million followers, the Motherflushers exemplify how accidental entry into the trade can lead to significant success and resonate with a younger audience. Viewers can access episodes and additional information on the 'American Plumber Stories' website and its YouTube channel. The website also offers branded merchandise, and interested plumbers are encouraged to submit their own stories for consideration, fostering community engagement and ongoing content development for the series. This outreach mechanism ensures a continuous stream of diverse and compelling narratives, reinforcing the series' mission to promote the plumbing profession globally. #PlumbingTrade #WorkforceDevelopment #Docuseries #PlumberRecruitment #IndustryPartnerships #CareerDevelopment #SkilledTrades #VocationalTraining #InternationalPlumbing

The "Eleven Percent" series by Family Handyman highlights the significant contributions of women in the construction and skilled trades workforce, a sector where they currently constitute only 11% of the total. The series features 19 women who have excelled in various trades, sharing their journeys, challenges, and successes. One prominent figure is Celia Reyes, a welder who was inspired by her father's work with Union Pacific Railroad. Despite facing skepticism and being one of only two women in her initial class of 150 at Tulsa Welding School, she persevered. For the past 11 years, Reyes has worked for John Zink Hamworthy Combustion, welding solutions to minimize carbon emissions, and she also teaches welding at Oklahoma Technical College, emphasizing the satisfying nature of working with one's hands and building objects. Schannon Yodice, known as "That Tile Chick," grew up with tools but initially pursued a career in accounting, which she found unfulfilling. In 2017, she transitioned to general contracting with her fiancé and later specialized in tiling, taking over a master tile setter's client list upon his retirement. Yodice highlights the varied and continuously evolving nature of her work, which prevents boredom and fosters skill development. Lydia Crowder, a drywall contractor, discovered her passion for the trade after finding college wasn't the right fit. Her father, a veteran drywall professional, and his employees mentored her. Two decades later, Crowder runs her own company, appreciating the freedom and problem-solving aspects of her job. Through her Instagram account @DrywallShorty, she shares industry tips and advocates for inclusivity and knowledge sharing within the construction sector. Jessie Cannizzaro, a plumbing contractor, initially resisted following her father's footsteps in the family plumbing business. After studying veterinary medicine and business in college, a family crisis led her back to plumbing, where she rediscovered her passion. She leveraged her business degree to launch Milestone Plumbing in 2011, specializing in residential remodels and repairs. Cannizzaro actively promotes trades to high school students and even created a coloring book to introduce plumbing to elementary-aged children. Renee Wilson, an insulation contractor and owner, developed a passion for insulation from an early age, helping her father with his family business. She eventually took over the reins of Rockweiler Insulation, focusing on new home construction and retrofitting existing houses. Wilson emphasizes the importance of continuous learning and curiosity in any career, advising individuals to ask questions and engage with industry knowledge. Kat Christie, a residential handyperson and founder of She Fixed That, transformed her childhood love for tinkering into a professional career. After earning a Handyman Certificate Course, she launched her business in 2019, which thrived during the pandemic by addressing diverse home repair needs. Christie notes a strong demand for women in the handywoman niche across different regions. Soph Davenberry, a sheet metal worker, entered the trades after a liberal arts degree left them without immediate employment. An apprenticeship in sheet metal proved life-changing, leading to 26 years of expertise in sheet metal and HVAC. Davenberry later pursued a second degree in applied science with a focus on sustainable building, appreciating how their nonbinary identity allows them to bring diverse perspectives to their work. Kelly Gannon, a contractor and founder of Kreate Construction, discovered her aptitude for construction as a teenager. Starting with roofing, she gradually learned various aspects of construction, eventually establishing her own company specializing in residential repairs and remodeling. Gannon encourages self-belief, stating that individuals often underestimate their capabilities. D'ondra Howard, a furniture maker and founder of Workboots & Glasses, started woodworking as a hobby. Her custom furniture creations, initially shared on Facebook Marketplace, gained significant popularity, leading her to establish her business in 2021. Howard now creates a range of custom pieces and advocates for welcoming diverse perspectives and learning styles within the trades. Gabriela Narvaez, a general contractor and owner of Guild Properties, transitioned into construction after working in foreign service, non-profit management, and finance. Despite her diverse background, construction was a family legacy. Her high-end real estate development and construction firm, Guild Properties, reflects her passion for the industry, and she consults with DIYers through Matriarchy Build. Ami Feller, a roofing contractor and owner of Roofer Chicks, gained her initial roofing experience in college. After a period in corporate management, she returned to the roofing industry, first with her brother and then by launching her own company. Feller also runs a YouTube channel, @rooferchicks, providing educational content for homeowners on roof-related issues. Nhu Nguyen, an auto technician and restorer, initially explored various careers despite a childhood passion for cars. She eventually returned to the automotive world, becoming the first woman to earn Porsche Classic certification and a Red Seal Certified Automotive Technician. Nguyen works at Pfaff Tuning, a high-end independent shop, and maintains an active Instagram presence, sharing her "beyond dreams" experiences. Samira Kraziem, a construction project manager at Suffolk Construction, stumbled into the industry as a receptionist while pursuing a master's degree in speech pathology. Intrigued by the field, she switched careers and steadily advanced to senior project manager. Kraziem emphasizes the critical importance of technical knowledge across all trades for effective coordination and problem-solving. Greta Bajrami, CEO of Golden Group Roofing, immigrated to the U.S. from Albania at a young age. Inspired by her mother's resilience, Bajrami became an entrepreneur, leading a successful roofing and siding company and developing the Rootless app to connect people with trade careers. She was recognized with the Ernst and Young Entrepreneur of the Year award in 2023, attributing her success to her mother's lessons and the opportunities in America. Gretchen Avilés Piñeiro, a traffic engineer for the City of Madison, Wisconsin, chose her career based on a desire to ensure safe and efficient movement of people. She moved from Puerto Rico, falling in love with Madison's changing seasons, and finds her work important for the city's culture, contributing to a comfortable and safe environment for all commuters. Faye Hadley, an ASE Certified Master Technician, TV personality, and DIY automotive instructor, initially pursued a psychology degree from Harvard but eventually followed her true passion for automotive work. She owns Pistons & Pixie Dust, her repair business, and is a well-known figure on shows like "All Girls Garage" and "Motor MythBusters," as well as on YouTube and Instagram. Hadley emphasizes that car repair empowers individuals with autonomy and freedom. Tonda Thompson, a woodworker and general contractor, founded She Slangs Wood, a custom furniture business that also teaches woodworking skills to women. She views teaching trade skills as empowering, giving women confidence that extends beyond making money. Thompson advocates for community involvement and uses her platform to showcase her work and her students' achievements. Valerie Adams, an automotive mechanic, began her career almost three decades ago in high school. After a hiatus to raise children, she returned to the trade, working in an all-female auto shop and advocating for women in the automotive industry. Adams challenges employers to address workplace issues and value women for their skills, rather than perceived expendability. Samantha Pearl and Emily Pearl Reist, founders of My Handyma'am Home Repairs and Renovations, discovered their passion for home renovation during the pandemic. After undertaking several extensive renovation projects together, Samantha secured her residential builder's license, and they launched their business. They also created a Facebook group, "How to Handyma'am," to teach simple home projects and provide a forum for women's repair questions, highlighting the underserved niche of small problem-solving for homeowners. #WomenInTrades #SkilledTrades #ConstructionIndustry #FemaleEntrepreneurs #DIY #Welding #Plumbing #AutomotiveRepair #Woodworking

The International Water, Sanitation and Hygiene (IWSH) Foundation, the social impact arm of IAPMO, runs the IWSH Plumbing Champions program. This initiative aims to address the critical shortage of skilled labor in the plumbing industry and to transform public perceptions of plumbing by demonstrating its vital role in public health and resource conservation. The program leverages high-profile events, such as the WorldSkills Competition, to showcase the importance of the plumbing trade and to implement real-world plumbing installation projects in host communities. The WorldSkills Competition, an international event that brings together 1,500 young people from over 60 countries to compete in nearly 60 vocations, including Plumbing and Heating, serves as a significant platform for the IWSH Plumbing Champions program. The competition itself generates excitement akin to major sports events, complete with opening and closing ceremonies, parades of nations, and medal presentations. However, beyond the spectacle, the underlying goal for IWSH is to harness this enthusiasm to encourage more young individuals to pursue careers in plumbing. Dave Viola, current World Plumbing Council Chair and CEO of IAPMO, emphasizes that IWSH Plumbing Champions projects are designed to inspire young people and highlight the true scope of the plumbing profession. Projects are strategically chosen for community centers like schools or health facilities to maximize visibility and local impact. Viola stresses that modern plumbing extends far beyond basic tasks, encompassing innovation, design, installation, and maintenance of advanced water infrastructure and technologies that contribute to stronger, more resilient communities. A key example of this model in action was at WorldSkills Lyon 2024. IWSH collaborated with GROHE, a LIXIL company and a long-standing IWSH partner, which is also a WorldSkills Global Industry Partner. GROHE provided products for the Plumbing and Heating competition, while IAPMO offered its expertise in plumbing codes and standards for assessing the competition. Following the event in mid-September, IWSH Plumbing Champions orchestrated the repurposing of GROHE competition fixtures. These fixtures were installed at the BTP CFA Rhône Apprenticeship Training Centre in Dardilly, near Lyon. This center specializes in skills training for various construction and public works organizations across France and hosts a GROHE Give Program training facility. IAPMO and GROHE experts worked alongside local apprentices and instructors to install a new mixed-use washroom, including toilets, showers, and handwash basins, for the construction school training area. Apprentices from allied trades, such as tile installers from BTP CFA Rhône, are contributing to the project, which is expected to be finalized in the fall. Looking ahead, the IWSH Plumbing Champions program plans its next project for ISH Frankfurt in March 2025, which is the world's largest water and HVAC trade show. Previous initiatives have also taken place at WorldSkills National Championship events in Australia and Ireland, and ISH Frankfurt 2023. The broader mission of IWSH is to close the water access gap globally, emphasizing that clean water and safe sanitation are unattainable without skilled plumbers. The organization encourages donations to support plumbing projects that improve lives and enhance the public image of the plumbing industry. #WorldSkills #PlumbingIndustry #IWSHPlumbingChampions #SkilledLaborShortage #WaterSanitationHygiene #ApprenticeshipTraining #CommunityDevelopment #IAPMO #GROHE

The trim and molding segments are poised for steady growth, aligning with the projected increase in the U.S. residential remodeling market, which is anticipated to grow at a compound annual growth rate of 4.6% from 2024 to 2030. Despite an initial dip in spending, home improvement activities are expected to rise through mid-2025, setting a positive stage for this category. The trim segment's future appears strong, largely due to the remodeling sector, as homeowners with lower interest rates are opting for renovations rather than selling. Aging housing stock further supports demand for new siding and trim, with exterior improvements offering a significant return on investment. Consumer interest is also shifting towards alternative, durable materials for trim. While wood remains a preferred material for its aesthetic and versatility, innovative materials offering enhanced durability and long-term value are gaining traction. Manufacturers anticipate steady growth in 2025, driven by the shift from traditional wood to more durable, low-maintenance, and sustainable options. An optimistic economic outlook, coupled with continued remodeling by homeowners taking advantage of locked-in low interest rates, and an acceleration in the multi-family market, are also contributing factors. The demand for trim and molding segments is expected to grow further in 2025 due to strong activity in both multi-family and residential renovation markets. Single-family housing starts are predicted to remain steady, supported by economic growth, favorable government policies, and slightly lower mortgage rates. Increased home remodeling is linked to rising home equity, while multi-family construction continues to expand due to urbanization, housing shortages, and affordability challenges in the single-family market. Demographic trends, including population growth and household formation, will further stimulate demand for housing and building materials. In terms of design, homeowners are increasingly seeking trim options that provide aesthetic differentiation. While white, cream, and neutral colors remain popular for their versatility, bolder and darker trim colors are gaining traction for creating contrast and visual interest. Contrasting trim, such as black framing around windows, enhances architectural details and provides a striking effect. Deep hues like charcoal, navy blue, forest green, and rich brown are becoming popular, complementing trending exteriors. This trend extends indoors, with black trim on interior doors and windows adding a sophisticated feel. Wider profiles with clean lines are also growing in popularity, reflecting contemporary architectural trends, with thicker trim used to accentuate key areas and thinner profiles for intricate details. Classic beadboard, shiplap, and wainscoting are making a strong comeback, adding character and texture to homes. Manufacturers also note a growing demand for high-performance, low-maintenance trim and molding products, particularly given the increase in severe weather events. Exterior products, acting as the first line of defense, necessitate resilient choices that can withstand storms and other extremes. Modified wood, known for its resistance to rot, decay, and insect damage, is gaining popularity, backed by long-term warranties. The demand for low-maintenance options is driving a market shift away from wood towards materials impervious to moisture, such as cellular PVC. These durable products reduce replacement and maintenance costs and align with sustainable building practices. However, the variety of alternative materials can pose a challenge for homeowners and professionals in understanding their unique benefits. Detailed understanding of material properties, environmental impact, long-term performance, lifespan, and cost tradeoffs is crucial for informed selection. To effectively sell trim and molding products, LBM dealers are encouraged to adopt a customer-first approach. This involves listening carefully to customer needs, explaining product options thoroughly, and focusing on features and benefits. Manufacturers suggest prioritizing understanding contractors' challenges and offering solutions that simplify installation and save time and money. Staying informed about product knowledge and utilizing manufacturer training programs is vital. Dealers should also proactively recognize opportunities to upsell and offer good-better-best solutions. Stocking popular and high-performing brands that offer exceptional value to builders and homeowners can drive sales and foster customer loyalty. Ultimately, a combination of product knowledge, attentive listening, and strategic inventory management will lead to success in the trim and molding category. #ResidentialRemodeling #TrimAndMolding #HomeImprovement #BuildingMaterials #SustainableMaterials #LowMaintenance #ArchitecturalDesign #ConstructionTrends #LBMDealers

The upholstery industry has witnessed significant evolution, with experienced professionals adapting to market changes and navigating challenges such as labor shortages and shifting customer demands. Diana Shroyer Guenther, owner of Shroyer Custom Upholstery, reflects on her career that began in 1977 when upholstery was predominantly a male-dominated field. She notes a significant shift in customer perception regarding reupholstering costs; while it once competed with new furniture prices, it now often exceeds them, unless dealing with high-end or sentimentally valuable pieces. This highlights a growing appreciation for quality and longevity over disposable furniture. Chip Lueck, owner of Recovery Room, also emphasizes adaptability. His business, which once offered full services across automotive, marine, furniture, and awnings, has had to specialize due to difficulties in finding qualified staff. Lueck abandoned automotive and most furniture upholstery, shifting his focus to marine services and awnings, which now constitute 50% of his business. He observes that while he possesses diverse skills, his employees often do not, leading to specialization within his team. This points to a broader issue within the industry concerning the availability of multi-skilled upholsterers. Phillip Russell, president of PCR Restorations and Lehr Awning Co., further illustrates market diversification. Starting from a small basement operation, his business has grown significantly, specializing in restaurant upholstery for chains like Applebee's, Red Lobster, and Olive Garden. Russell's strategy involves traveling for jobs, optimizing routes to serve multiple clients in an area, and maintaining long-term relationships by educating clients on furniture maintenance. His business also covers school bus seats, gym equipment, houseboats, and residential furniture, though he acknowledges that residential furniture can be less profitable due to competition from new, affordable items. Robert Burkart of Sewline Upholstery Ltd. in Canada, similarly caters to a wide range of markets, from furniture and automotive to boats and specialized padded covers. He identifies furniture as his primary market, driven by consumer demand for durable pieces that outlast mass-produced alternatives. However, awnings and shade screens represent his most profitable segment, largely due to installation services. Automotive upholstery, despite requiring significant time, yields the least net income due to unforeseen issues that arise once a project begins. Specialization also extends to technique and environment. Leo Pohlmann of Uncharted Marine Canvas, who expanded into marine upholstery, highlights the need for specialized skills due to the exposure to harsh elements. His upholsterers, cross-trained in both canvas and upholstery, navigate the transition from clean interior work to often dirty marine materials. Similarly, Rick Wisotzkey of Short's Marine maintains separate workspaces for different types of upholstery to prevent contamination and optimize workflow, indicating that while skills are transferable, the practicalities of the work environment necessitate segregation. The article also touches upon the challenge of finding skilled labor and the importance of education. Cynthia Bleskachek, owner of The Funky Little Chair, emphasizes the need for creative, problem-solving individuals in the industry, offering advanced classes to hone skills. Terri Madden of Sand Sea and Air Interiors notes the profitability of marine upholstery, particularly with "mega yachts," due to high demand for quality repairs and tight turnarounds, contrasting it with the administrative burden and lower profitability of aviation upholstery. The overarching concern expressed by many in the industry, particularly Chip Lueck, is the looming shortage of young, skilled professionals, posing a significant threat to the future of upholstery businesses. #UpholsteryIndustry #BusinessDiversification #MarketAdaptation #SkilledLaborShortage #MarineUpholstery #CommercialUpholstery #FurnitureRestoration #TextileInnovation #Craftsmanship

Margaret White, an LA native and general contractor, established Power2Workers to facilitate construction career opportunities for local residents, particularly those facing employment barriers such as homelessness or being former foster youth. The organization aims to connect these individuals with projects in their communities, specifically focusing on affordable housing developments which often have local hiring requirements. White's motivation stemmed from observing the changing landscape of Los Angeles and rising rents, and her desire to effect positive change through her extensive experience in construction. White's journey in the construction industry began at the age of twenty as a temporary administrative assistant. Through patience, consistency, and dedication, she advanced her career to become a project manager and, in the current year, obtained her general contractor's license. As a single mother starting at twenty in a male-dominated field, she faced significant challenges balancing her career and single parenthood. She credits hard work, dependability, networking, and the ability to connect with people as key factors in overcoming these obstacles. Today, Margaret White serves as the board president of Power2Workers and the president of California Construction Compliance, a sister organization specializing in labor compliance for affordable housing projects. Combined, these organizations employ twenty-four individuals. White emphasizes that clear communication is vital for a successful organization and that her primary responsibility is to support her employees in achieving a healthy work-life balance. When asked about recommendations for visitors to Los Angeles, White outlined a comprehensive itinerary. This includes an immediate stop at In-N-Out Burger upon arrival at LAX, followed by a hike at Griffith Park, a movie at the Mann Chinese Theater, and a stroll down Hollywood Boulevard to see the Walk of Fame, culminating in a late-night dinner at Toi Thai. The itinerary also features Venice, her favorite part of the city, where she suggests observing roller skaters, exploring graffiti walls, having lunch at the Sidewalk Cafe, and biking to the Santa Monica Pier. A trip to downtown LA would involve visiting the Broad Museum, riding Angel's Flight, exploring Little Tokyo Mall, enjoying sushi at Sushi Gen, and drinks at the Far Bar. For relaxation, she suggests a spa day at Olympic Spa or WiSpa, depending on company. A visit to Leimert Park is also recommended, specifically to see Ben Caldwell’s KAOS Theory exhibit before its closing date and to grab a latte at Ora Cafe. Finally, a beach day at Zuma Beach in Malibu, a sunset walk at Charmlee Park, and a drive along Mulholland are highlighted as essential Los Angeles experiences. White also acknowledges Brad Carson, whom she refers to as the 'godfather of local hire' in Los Angeles. Carson, an LA County probation officer in the 1990s, founded PV Jobs after recognizing that 'Jobs Create Peace' in the Venice Oakwood area. His initiative established a partnership with builders at Playa Vista to ensure that local, targeted, and transitional residents could access construction job opportunities generated by the development. This recognition underscores the foundational principles and inspirations behind White's work with Power2Workers and its mission to empower local communities through employment. #MargaretWhite #GeneralContractor #Power2Workers #ConstructionIndustry #LocalHiring #AffordableHousing #Entrepreneurship #LosAngeles #CommunityImpact

The home remodeling industry is experiencing a surge in demand, driven by several key factors. Homeowners are increasingly choosing to remain in their current residences longer, leveraging accumulated home equity and seeking to enhance their living spaces. This trend is fueled by the desire to avoid high financing costs associated with new home purchases and to personalize existing homes to better suit evolving needs. Technologies are emerging to streamline and improve every stage of the home improvement process for both homeowners and contractors. One significant driver for remodeling is the focus on sustainability and energy efficiency. Homeowners across all age groups are motivated by the potential for cost savings through energy-efficient upgrades. For example, the Home Improvement Research Institute highlights cost savings as the primary motivator for such projects. Companies like Climative are utilizing AI to create personalized low-carbon plans for buildings, guiding owners to make informed decisions that reduce emissions, increase comfort, and save money. Climative's platform can analyze buildings, calculate potential savings after rebates, and even suggest phased retrofit plans. The U.S. Department of Energy has also partnered with Google to help consumers find qualified "Energy Skilled" technicians for energy-efficient home upgrades, while tools from Buildxact and Symbium simplify the process of decarbonizing housing stock, from material selection to permitting for projects like solar and heat pumps. Renovating existing homes, rather than building new ones, significantly cuts carbon emissions, contributing to a more sustainable future. Another critical aspect of the current remodeling boom is resiliency and safety, especially in response to increasing climate events. Homeowners are investing in upgrades to protect their properties from severe weather. Lowe's, for instance, is developing a Digital Home Platform that incorporates resiliency factors, offering weather-based home preparation and alerts tailored to specific geographic locations. The Insurance Institute for Business & Home Safety’s FORTIFIED program further aids homeowners by connecting them with trained contractors specialized in building stronger, more resilient homes through lab-tested solutions against torrential rain, high winds, and hail. Furthermore, the aging population is contributing substantially to remodeling demand. A significant portion of homeowners, particularly those over 65, are undertaking projects to "age in place." Data from the Census Bureau and the Home Improvement Research Institute shows that 55% of Baby Boomer and Gen X homeowners' 2024 home improvement projects focused on aging-in-place upgrades. These modifications, such as wider doorways, grab bars, repositioned outlets, and improved lighting, aim to enhance comfort and safety. Technologies like Block can efficiently assist in planning and executing these types of upgrades. AI-powered platforms like Block are transforming the homeowner's journey by providing personalized guidance through the complex remodeling process, from initial dreaming and planning to hiring and building. Block aims to tackle the information overload homeowners face and the difficulties in finding trustworthy contractors. The platform uses AI for vetting contractors, ensuring high quality by accepting only about 7% of applicants, and provides feedback to contractors for improvement. It also helps homeowners navigate proposals and significantly reduces costs, eliminating the need for expensive architects. Lowe's Digital Home Platform offers homeowners free, personalized information, manuals, product recommendations, and maintenance reminders for their appliances, moving towards a "digital twin" concept for homes. The overall remodeling market is projected to reach an estimated $509 billion, indicating a substantial and ongoing opportunity for technological innovation in this sector. #HomeEquity #AgingInPlace #HomeRemodeling #Technology #AI #Renovation #EnergyEfficiency #Resilience #ConstructionIndustry

This blog post introduces Lydia Crowder, known as 'Drywall Shorty,' a co-owner of Trinity Drywall with two decades of experience in the industry, as part of the 'A Day in the Life of a Pro' series. Crowder's journey into the drywall trade was unplanned; after flunking out of college, she accepted an offer to work for her father's drywall finishing business, discovering a passion for the trade. She found a supportive environment where she was treated as an equal, learning from her colleagues. Crowder's initial training involved foundational tasks such as spotting screws, scraping, sweeping, and taping small areas. She emphasizes the importance of mastering these basic skills before advancing to more complex tasks, noting that rushing the learning process can lead to frustration and failure. Now, twenty years later, she co-owns her own finishing business and possesses the expertise to handle any drywall project. She advises newcomers to continuously seek knowledge and advice, stressing that one should never assume they know everything in a constantly evolving trade. The article delves into the personal and professional challenges and rewards Crowder has experienced. She highlights the self-confidence gained from working in the trades, pushing herself daily to improve and achieving tasks she once deemed impossible. She believes the trades offer individuals a unique opportunity for personal growth and the satisfaction of building something tangible. Despite the physical demands and repetitive nature of drywall work, which can be exhausting and lead to soreness, Crowder finds joy in her profession. She notes that strength and skill are developed over time, advocating for patience and self-compassion during the learning curve. Her passion for the trade is fueled by the continuous learning opportunities and the artistic satisfaction derived from working on architectural projects, likening her work to art. A typical day for Crowder and her team involves working on new residential construction projects after the drywall boards have been hung. Their objective is to apply one coat of finish per day, with most jobs taking four to five days, depending on external factors like weather. Her favorite part of the process is the first day, dedicated to applying drywall tape, which is fast-paced and challenging. Conversely, sanding days are her least favorite, despite acknowledging their critical role in achieving a quality finish. She provides valuable advice for aspiring trade professionals, encouraging them to be observant learners, open to diverse methods, and adaptable, as each project presents unique considerations. Crowder also stresses the importance of continuous learning and being a team player, willing to undertake any task regardless of skill level. Finally, she shares five key lessons: embrace new experiences, believe in oneself, learn from failures, prioritize self-care, and disregard negative opinions, focusing instead on personal achievements and taking pride in one's work. #DrywallContractor #LydiaCrowder #SkilledTrades #ConstructionIndustry #CareerJourney #ProfessionalDevelopment #DrywallInstallation #Tradeswoman

Edelman, a third-generation plumbing supply house based in Bedford Heights, Ohio, continues to thrive by adapting to customer needs and maintaining a strong family legacy. The company's history began with Alan Edelman, who, at 93 years old, still works daily. Born in Poland, Alan survived the 1939 Russian invasion, where he lost most of his family, and endured being a teenage prisoner in Russia. After the war, he immigrated to the United States, initially working in the New York garment industry before moving to Cleveland with his wife. With his father-in-law's help, Alan started selling plumbing supplies from a step van, rapidly growing the business to open his first warehouse in Cleveland. In 1976, Alan's son, Sheldon Edelman, joined the company. Sheldon introduced the concept of destination showrooms, offering luxury plumbing fixtures for kitchens and bathrooms, eliminating the need for Cleveland residents to travel to cities like New York or Chicago for high-end products. Today, Sheldon, as president, guides the company with his three children: David, Dan, and Rachel. Dan Edelman, Vice President, manages the supply house operations and contractor education, including coordinating continuing education classes for plumbers. David Edelman acts as an internal consultant, focusing on technology trends, marketing, and social media to enhance customer service. Rachel Edelman, the branch manager of the Westlake, Ohio, location, is responsible for merchandising both showrooms and overseeing social media content, marketing, and events. Currently, Edelman employs 34 people and operates a second showroom in Westlake. The company offers products from over 150 brands, ranging from handmade architectural hardware to advanced high-tech kitchen appliances. In the past two decades, Edelman has diversified its offerings to include appliances, architectural hardware, windows, and doors, consistently seeking out innovative designs, superior quality, and excellent customer service from global suppliers. Rachel Edelman emphasizes the company's commitment to customer satisfaction, stating that confidence in product installation and reliable support are paramount. She highlights the importance of providing comprehensive solutions and acting as a single point of contact for various project components. The showrooms are designed to showcase an extensive array of products, ensuring clients realize the vast possibilities for their projects beyond generic options. While the sheer volume of products might initially seem overwhelming, the organized layout helps clients navigate and find suitable designs. Edelman continuously updates its showrooms, focusing on enhancements rather than complete overhauls, to display the latest and best products available. The company dedicates significant effort to streamline the selection process, helping clients filter through numerous options to find what best fits their needs. Rachel Edelman notes that the homebuilding process can be complex and time-consuming, and Edelman aims to provide valuable expertise rather than just processing orders, building client trust and loyalty. Edelman's approach involves a thorough evaluation of style, value, quality, and manufacturer distribution policies. The company invests heavily in cultivating strong brands, necessitating a partnership and support-oriented relationship with vendors. The ultimate goal is for clients to perceive Edelman as the go-to destination for high-quality, unique, and innovative products. The company believes that delivering successful outcomes for clients leads to repeat business, making satisfied customers the core of their marketing strategy and success. #PlumbingSupply #FamilyBusiness #CustomerService #Showrooms #LuxuryPlumbing #ArchitecturalHardware #KitchenAppliances #BusinessGrowth #Ohio

Jessie Cannizzaro, the founder of Milestone Plumbing in Wauwatosa, Wisconsin, is featured in 'The Eleven Percent' series, which highlights women in the construction workforce. Despite initially pursuing a different career path, Cannizzaro returned to plumbing when her father experienced a stroke, eventually combining her business degree with apprenticeship training to establish her own successful company in 2011. Milestone Plumbing specializes in residential remodels and repairs and currently employs 16 individuals. Cannizzaro is a strong advocate for encouraging young people, particularly girls, to enter the trades. She created a plumbing-themed coloring book that features a young girl aspiring to be a plumber, aiming to show elementary-aged children that trades are for everyone. This initiative, along with distributing the coloring book at schools and job sites, seeks to positively impact the community, provide solid future career paths for children, and increase the number of women in the trades. She emphasizes that many children decide on their career interests before high school, making early exposure crucial. Her journey in the plumbing business involved a conscious decision to initially present herself in a gender-neutral way, using 'Jess' for her company name to avoid potential biases against a female plumber. However, she found that communities were highly receptive to her and her business thrived, indicating an evolving acceptance of women in traditionally male-dominated fields. A notable success for Milestone Plumbing involved a complex condo project in downtown Milwaukee, where they collaborated with Kohler’s engineering team to modify a design for wall-outlet toilets that other plumbers deemed impossible, ultimately securing them a significant client. The plumbing industry has seen significant technological advancements, according to Cannizzaro. Examples include smartphone-controlled water shut-off systems and digital showers. The COVID-19 pandemic also sparked increased interest in bidets, which Milestone Plumbing now frequently sells. Furthermore, changes in materials, such as the shift from heavy cast-iron and galvanized pipes to lighter PVC and fiberglass, have made plumbing work safer and more efficient for individual plumbers. These innovations underscore a dynamic and evolving industry. Cannizzaro advises young individuals interested in the trades to gain firsthand experience through shadowing various companies. She highlights the importance of exploring different trades and commercial versus residential projects to understand the diverse daily realities. She stresses the value of pursuing a passion to avoid career dissatisfaction and points out that many employers offer to pay for trade school, allowing individuals to earn an hourly wage while learning and subsequently secure rewarding, debt-free careers. She encourages other business owners to advocate for the trades by sponsoring schools and mentoring students, citing an example of Milestone Plumbing's involvement in a high school project to introduce plumbing concepts. Regarding tools, Milestone Plumbing primarily uses Milwaukee Tool products, which Cannizzaro praises for their quality and innovation. She specifically mentions Milwaukee's flashlights, tripod LED lights, and copper cutter. The copper cutter holds personal significance for her as it alleviated wrist pain she experienced as an apprentice using manual tools. She also appreciates smaller Milwaukee Tool and ChannelLock brand channel locks for their convenience and Milwaukee's Pex tool, showcasing a preference for tools that enhance efficiency and ergonomics in her daily work. #Plumbing #WomenInTrades #Entrepreneurship #TradeEducation #SkillDevelopment #ConstructionIndustry #WorkforceDiversity #TechnologicalAdvancements #CommunityAdvocacy

The article explores the benefits and drawbacks of plumbing company franchising, analyzing its current state and potential for business growth. Franchising offers national brand recognition, marketing assistance, and access to a wider business network, though it involves franchise fees and some loss of independence. Bruce Forthofer, general manager for Benjamin Franklin Plumbing in Kansas City, illustrates this by detailing his journey from an independent plumbing company, Accent Plumbing, to owning a Benjamin Franklin franchise. He describes how joining the franchise in 2011, and eventually taking full ownership in 2015, enabled his company to grow from a small operation to one with 15 employees and nine trucks. Forthofer particularly values the corporate support in marketing, including endorsements from figures like Mike Rowe, and extensive training resources such as 'The Punctual Plumber' program for technicians, which emphasizes soft skills alongside technical expertise. Sam Thurman, vice president of franchise development for Mr. Rooter, discusses the franchisor's perspective. Mr. Rooter, established in 1970 and part of Dwyer Group, has over 200 locations in the U.S. and Canada. Historically, Mr. Rooter primarily grew through converting existing plumbing companies into franchises. However, a newer trend involves awarding franchises to 'entrepreneurial buyers'—typically well-capitalized individuals transitioning from white-collar careers, often without prior plumbing experience. These individuals frequently acquire existing Mr. Rooter franchises with established staff and cash flow, which is appealing for maintaining their lifestyles. Thurman highlights that while traditional plumbing business owners often excel technically, they may lack business management skills, a gap that franchising can fill through structured support and business models. The initial conversation with prospective franchisees focuses on their goals and challenges, and how the Mr. Rooter model can facilitate meeting these objectives. Jeff Moody, president and COO of bluefrog Plumbing + Drain, a newer franchisor launched in 2014 with 15 franchisees across nine states, emphasizes the advantages of being an emerging brand, offering opportunities in markets where larger franchises might already be established. Moody believes their unique name and client-friendly approach resonate with business owners looking for national brand association. He highlights that franchising is particularly beneficial for businesses struggling on the management side, providing them with a significant advantage. Moody asserts that the plumbing industry is recession-proof due to essential needs like hot water and functional toilets, and with increasing home-ownership and a decline in skilled tradespeople, demand for plumbing services will continue to rise. He stresses that franchising helps business owners create a salable asset by building systems and processes rather than having the business revolve solely around the owner. Bluefrog focuses on creating a consistent client experience and emphasizes workforce development through training programs. Moody advises potential franchisees to seek franchisors who are genuinely invested in their success and to thoroughly research the options, viewing it as an opportunity for learning and growth. #PlumbingCompany #Franchising #BusinessGrowth #NationalBrand #MarketingAssistance #TrainingResources #EntrepreneurialBuyer #SkilledTrades #WorkforceDevelopment

Power Home Remodeling, an exterior home remodeling company, is redefining its industry by adopting a tech-first approach, leveraging in-house software development. Despite operating in an industry often associated with consumer complaints, Power has positioned itself as a tech company that rebuilds homes. This classification is primarily due to its commitment to developing its proprietary collaborative intelligence platform, NITRO, internally rather than purchasing off-the-shelf solutions. This "build-not-buy" philosophy, championed by Chief Operating Officer/Partner Tim Wenhold, involves agile methodologies and continuous optimization of business processes through data analytics. Diego Borges, a remote developer for Power Home Remodeling, initially found it difficult to envision the technological needs of a home remodeling company. However, he quickly realized that technology is central to Power's operations. NITRO manages critical aspects such as leads, appointments, and automation, providing a comprehensive system that developers like Borges constantly strive to optimize. The company's tech teams are tasked with re-evaluating internal processes, prioritizing new features, and building applications from the ground up, offering invigorating challenges for its developers. Sebastian Kopp, a NITRO developer based at the company’s Chester headquarters, highlights the satisfaction derived from enhancing internal operations. One significant project involved redesigning the workflow for the customer assistance contact center. By using asynchronous script, Kopp and his team developed a faster system for connecting customers with agents, resulting in a 5% to 10% increase in call handling capacity and quicker access to homeowner information. This improvement empowered the customer assistance team and contributed to overall business efficiency. Another notable innovation addressed the time-consuming loan application process. Previously, it could take weeks for homeowners to receive bank loan approvals after a remodeling consultant made a sale. Borges's team automated this process by integrating Power's system directly with bank systems. This integration now provides loan results within minutes, allowing remodeling consultants to secure sales more quickly while still on the phone with customers. This automation significantly streamlined operations, reduced waiting times, and boosted sales, making the jobs of remodeling consultants considerably easier. The emphasis on clear communication is crucial to Power's internal culture, fostering a healthy environment where developers like Kopp and Borges feel heard and valued. They believe that being a developer involves not only writing code but also effectively communicating with various business units and peers. This collaborative and feedback-rich environment promotes continuous iteration and problem-solving, which has been instrumental in the company's growth. Power has expanded from a small office to a large, modern headquarters without compromising its core values or culture, largely due to the consistent care and support from its leadership. The company also contemplates the future possibility of issuing its own loan applications to homeowners, indicating its continued drive for innovation and control over the customer experience. #SoftwareDevelopment #CompanyCulture #WorkplaceCulture #HomeRemodeling #TechCompany #NITROPlatform #InternalTools #ProcessAutomation #DeveloperJobs

This article explores the evolving perception of tattoos within the plumbing and service industries, raising questions about hiring practices and workplace policies concerning tattooed employees. Tattoos, a practice dating back over 5,000 years, as evidenced by the discovery of Otzi the iceman, have a rich and diverse history across nearly all cultures. Historically, tattoos served various purposes, from signifying social hierarchy, warrior status, or courage to marking convicts and prisoners of war. The author notes that in contemporary society, tattoos have become increasingly popular and are widely considered mainstream, often viewed as a form of art or a means of personal expression to memorialize significant events or strong beliefs. Despite their widespread acceptance and mainstream status, the article highlights that a stigma can still be associated with tattoos, particularly in professional settings. The author recalls a conversation with industry professionals who admitted they would not hire a service technician with visible tattoos, a revelation that surprised the author given the commonality of tattoos today. This observation prompts a critical discussion on whether tattoos should influence hiring decisions, especially when considering a candidate's skills and work ethic. The author argues that a tattoo should not determine an individual's capability to perform a job effectively. The primary focus for employers, particularly in customer-facing roles like plumbing, should be on a candidate's work ethic, skills, and commitment to excellent customer service. The author personally expresses a willingness to welcome a skilled and customer-focused plumber with tattoos into their home, emphasizing that competence and client satisfaction are paramount over physical appearance. The piece challenges the notion that tattoos are inherently offensive, suggesting that negative behaviors such as rudeness, poor customer service, and bad attitudes are far more detrimental to the service industry's reputation. The article directly poses several questions to residential plumbing and service company owners: would a tattoo prevent them from hiring a skilled professional, and why or why not? It acknowledges that this topic has two sides and invites diverse perspectives. Furthermore, it encourages employees, both tattooed and non-tattooed, to share their thoughts on workplace tattoo policies, such as whether covering tattoos should be mandatory or a personal preference. The author also extends an invitation for plumbers with tattoos to submit photos, with the possibility of creating a photo gallery showcasing tattoos within the industry. This initiative aims to foster an open dialogue and potentially challenge existing biases regarding tattoos in professional environments. #Tattoos #PlumbingIndustry #ServiceIndustry #HiringPractices #WorkplaceCulture #EmployeeTattoos #CustomerService #WorkEthic

Sioux Chief Manufacturing, a plumbing product manufacturer based in Peculiar, Missouri, emphasizes its commitment to American-made products and direct engagement with industry professionals. The company regularly hosts plant tours for contractors, wholesalers, reps, engineers, young executives, and students, conducting about 15 to 20 such tours annually. These tours include a roundtable session where Sioux Chief gathers feedback from attendees, which is then used to inform the development of innovative products designed to solve real-world plumbing problems. This direct feedback loop is central to their product development strategy. The core objective of these tours and roundtable discussions is to demonstrate to visitors that manufacturing quality products domestically at a fair price can offer a competitive edge. Attendees learn about the cost and labor savings, quality control, and vendor management benefits associated with Sioux Chief’s extensive product line. A project manager from Horwitz NS/I Mechanical Construction & Service noted that direct interaction with the Sioux Chief design team was particularly impressive, highlighting the company's responsiveness to customer needs rather than simply dictating product use. This customer-centric approach, coupled with the high quality of American-made products, helps contractors remain competitive and deliver value to their clients. Sioux Chief's identity as a "Made in America" company is a significant point of pride, supporting approximately 350 families and contributing to the local economy. Michael Foster, regional sales manager, states that being an American manufacturer grants Sioux Chief control over its destiny, supporting not only its own workforce but also numerous domestic suppliers of raw materials and equipment. This commitment ensures the production of high-quality products for the plumbing industry. Rex Baer, Vice President of Product Development, reiterates this sentiment, stating the company's aim to be a leader in innovation by building better, quality plumbing products at a fair price domestically. Dominic Ismert, CFO and Director of Marketing, further clarifies that manufacturing in America is a strategic advantage for customers, enabling the creation of superior products. The company positions itself as a single-source provider for rough-in plumbing and specialty needs, offering a comprehensive range of products from supply and access solutions to commercial and residential drainage systems, as well as hangers and brackets. All products, including popular items like water hammer arresters, OxBoxes, commercial on-grade Finish Line floor drains, and future proprietary PowerPEX lines, are manufactured and tested at their Peculiar facility. This broad product offering allows distributors and contractors to efficiently source innovative and quality products, streamlining vendor management. Sioux Chief boasts an impressive 99.9% on-time shipping rate within 24 hours for over 7,000 SKUs, an uncommon feat for a company of its size and product diversity. Training is another crucial aspect of Sioux Chief's operations. The company is dedicated to educating all levels of the industry, including contractors, distributors, engineers, and building owners, to ensure proper understanding and utilization of its products. This commitment extends to providing not only innovative products but also the necessary training for licensed professionals to fully leverage their benefits. Despite economic fluctuations, Sioux Chief has maintained its focus on developing solutions for field problems by actively listening to contractors and embracing vertical integration. This integration enables the company to design and build products that directly address contractor needs, ensuring continued innovation and success as an American manufacturing entity. #SiouxChief #AmericanMade #PlumbingIndustry #ContractorRelations #Manufacturing #ProductInnovation #SupplyChain #WorkforceSupport #QualityControl

This article serves as an aggregated display of various news and blog content from MyCentralJersey.com, covering a range of local and regional topics. The content includes a mix of hard news, sports updates, community stories, opinion pieces, and lifestyle articles, all contributing to a comprehensive overview of events and interests in Central New Jersey. The articles are presented as a curated list, each with a headline, a brief description, and a corresponding image, providing readers with quick access to diverse subjects. The news section features several prominent stories. One article reports on the Middlesex community mourning a beloved baseball player who was killed in a crash, highlighting a tragic local event and its impact. Another news piece details a ruling by an appeals court that deemed a Monroe Board of Education member's appointment illegal, indicating legal developments within local governance. Medical advancements are covered with a story about two Central Jersey hospitals beginning to use robots for joint replacements, showcasing technological integration in local healthcare. Real estate and urban development are touched upon with an article discussing the potential conversion of a Somerville office building into apartments, reflecting changes in local infrastructure. Business and economic news is also present, with an announcement about Raising Cane's opening its first Central Jersey restaurant in December, signaling new commercial activity. Another business update mentions ShopRite adding TV screens in NJ stores to display ads to shoppers, indicating evolving retail strategies. For entertainment, an article prepares readers for the final season of 'Stranger Things' by highlighting its New Jersey connections, linking popular culture to the local area. Sports enthusiasts can find updates on major league baseball, with articles tracking free agency news for both the Mets and the Yankees ahead of the 2026 season. NFL coverage includes an analysis of Charlie Bullen and the potential tweaks the NY Giants interim defensive coordinator can make. Local consumer information is provided through an article on how much Central Atlantic region gas prices rose from the previous week, offering relevant economic data for residents. Lifestyle and seasonal content includes a piece on popular Thanksgiving side dishes, appealing to culinary interests. A nostalgic look at high school sports is offered with a vote asking which BCC Thanksgiving football game fans miss the most. Practical consumer advice for the holiday season includes shipping deadlines for gifts to arrive by December 24th, and information on when Thanksgiving Day is in 2025 and its implications for shoppers. Additionally, there are guides to Central Jersey restaurants serving Thanksgiving dinner and takeout meals, as well as details on when Black Friday sales begin in New Jersey, providing valuable information for holiday planning and shopping. Finally, a general article titled "Thanksgiving 2025: Let us help get you holiday ready" aims to provide comprehensive assistance for the holiday. #CentralJersey #LocalNews #CommunityUpdates #SportsNews #BusinessDevelopments #HealthcareInnovation #RealEstate #HolidayPlanning #Entertainment