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BenchMade Modern Review: A Custom Sectional For People & Pets
This article provides a comprehensive review of the BenchMade Modern Lucca Sectional with Chaise, detailing the ordering process, delivery, assembly, and overall user experience. BenchMade Modern, founded in 2015, specializes in custom furniture, emphasizing quick delivery times of as little as two weeks, a significant advantage over traditional retailers. The Lucca sectional, available in various configurations, upholstery options, and cushion types, was tested in the Julius River fabric, with Stained Walnut legs and Foam & Fiber cushions, chosen for a household with pets.
The cost of fabric sectionals ranges from $5,800 to $15,100, with velvet and leather options being more expensive. BenchMade Modern offers payment plans through Affirm for three, six, or twelve months. Potential buyers can request free fabric swatch kits, which are recommended as online appearances can differ from in-person perception. Customization options include varying widths, chaise lengths and orientations, and three leg colors: Espresso, Stained Walnut, and Honey Walnut. A life-size paper cut-out is also available to ensure the chosen dimensions fit the intended space.
Lead times for custom orders typically range from two to five weeks for production, followed by delivery. The reviewer's specific order took five weeks for production and an additional two weeks for delivery, with the brand providing email updates throughout the process. The previous seating arrangement, an 83-inch section chaise, was deemed too small, not plush enough, and prone to attracting and displaying pet hair, prompting the switch to BenchMade Modern.
Delivery options include Threshold ($249) for front-door drop-off and White Glove ($399) for in-room setup and packaging removal. Given the size and location, White Glove delivery was chosen. The delivery involved two people, and assembly was minimal, primarily connecting the chaise and couch pieces, taking less than 30 minutes. BenchMade Modern offers a generous return policy and a lifetime warranty, addressing potential issues upon arrival.
The sectional, measuring 105 inches wide with a 68-inch long chaise, proved to be an ideal fit for the living room, offering ample space. The extra-long chaise was particularly appreciated, though the fixed left-hand orientation could be a limitation in future moves. The sectional was praised for its high quality, with plush bottom cushions and firmer back cushions, offering a comfortable and deep seating experience. While the square arms are not ideal for resting heads, roll-arm options are available. The design of the Lucca sectional, described as "traditional yet not stuffy," blends modern, clean lines with traditional accents, making it suitable for various decor styles, including minimalist and mid-century modern. Other BenchMade Modern styles, such as the Tyler Sofa, Skinny Fat Sofa, Couch Potato, Home Sweet Home, and Crowd Pleaser, cater to diverse aesthetic preferences.
Durability and practicality for a modern home were highlighted, particularly its kid- and dog-friendly attributes. The performance fabric effectively conceals dog hair and has proven resilient against pet claws and energetic play from children. Care instructions recommend monthly vacuuming and regular cushion rotation, with spot cleaning for stains using mild soap and water. Professional cleaning is an option, but machine washing is not recommended. The product’s appearance matched expectations, arriving without damage or odor. However, its substantial weight (400 pounds) means it requires professional assistance for relocation, deeming it difficult to move independently. Overall, the BenchMade Modern Lucca Sectional received high ratings across comfort, value, delivery and assembly, and style, culminating in an overall A grade.
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