
For Half a Century, Quality is a Constant for Tri-Star Cabinets
Tri-Star Cabinet & Top Company, a family-owned, second-generation business based in New Lenox, has maintained a reputation for quality products and services for nearly five decades. Established in 1966 by Cosmo Misischia, Jim Thomas, and Joe Wilda, the company initially focused on building custom kitchens for new construction homes in New Lenox. Over the years, Tri-Star has adapted to market changes, including fluctuating prices, while ensuring its commitment to high-quality craftsmanship remains constant. The company prides itself on offering custom-built cabinetry at competitive prices, a strategy that has made their once high-end products more accessible to a broader consumer base, especially in the wake of economic shifts. Despite decreased prices, the quality of materials and the meticulous finishing process, which involves hand-rubbing all finishes, differentiate Tri-Star's products from mass-produced alternatives found in big box stores.
One of Tri-Star's key advantages lies in its expert precision measuring, which allows for custom-built cabinets that fit perfectly and streamline the installation process. This approach minimizes the need for additional filler pieces and blocks often required with pre-made cabinets, even when dealing with imperfectly plumb walls in new homes. By doing the job right the first time, Tri-Star aims to save homeowners extra installation costs and ensure a superior final product. The company offers an extensive range of customization options, including 26 standard colors and door styles, along with the ability to custom blend stains and glazes to match any existing decor or create unique looks. Available wood types include soft maple, hard maple, cherry, beech, walnut, alder, and oak, alongside green products like bamboo, catering to diverse preferences and environmental considerations.
Beyond traditional kitchen installations, Tri-Star's services have expanded significantly over 45 years. They now design and build custom cabinets for various areas within a home, such as mudrooms, foyers, libraries, and offices. The company also creates islands, shelving units to complement existing cabinetry, and specialized seating and storage solutions for bay windows or sunrooms, demonstrating its versatility and ability to meet diverse client needs. This expansive approach reflects their commitment to creating functional and aesthetically pleasing spaces that are extensions of their customers' personal styles.
Tri-Star's expertise also extends to commercial projects, with their cabinetry featured in numerous businesses across Northern Illinois, including an orthodontist's office in Morris and Silver Cross Field in Joliet, and even past work for White Sox park. The company's success is attributed to its rigorous quality control measures, where each production stage involves careful attention to detail and cross-checking among employees. For instance, the hardware application team conducts a final inspection to ensure perfection before products are dispatched. Furthermore, Tri-Star maintains a specialized service department dedicated to addressing any customer dissatisfaction, ensuring 150 percent effort to resolve issues and maintain customer happiness. This comprehensive approach to quality, customization, and customer service has fostered strong customer loyalty, as evidenced by long-time clients like Karyl Hobbs, who has relied on Tri-Star for multiple home renovations and commercial projects.
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