
North Notables: Rick and Amy Hendel of Hendel Homes
Rick and Amy Hendel, the principals behind Hendel Homes, were recently recognized as the 2024 Custom Home Builder of the Year by the National Association of Home Builders (NAHB), the highest national honor in the custom home building industry. This accolade highlights their success in translating clients' visions into reality, a core philosophy embodied by Amy Hendel's statement, “If you can think of it, we can do it. We really don’t take no for an answer; we figure it out.” Their approach focuses on meticulous attention to detail, from managing various project stakeholders to perfecting the smallest design elements, ensuring a seamless and enjoyable experience for homeowners during what can often be a stressful process.
The foundation of Hendel Homes' success is deeply rooted in a set of core values: humility, a strong work ethic, and exceptional interpersonal skills. These values guide every aspect of their business, fostering trust with clients and partners alike. A significant aspect of their operational strategy involves strategic partnerships, exemplified by their long-standing relationship with Bridgewater Bank. This collaboration began with Rick Hendel's initial loan for construction tools and has continued through the company's growth, including the establishment of its new headquarters in Excelsior. Bridgewater Bank is cited as a trusted local partner whose values align with those of Hendel Homes.
Amy Hendel emphasizes the personal investment they make in each project, stating, “We make decisions as if our clients’ money is our money and their project is our project. What would we want? We take that very personally.” This commitment to treating each client's project as their own underscores their dedication to excellence and client satisfaction. They strive for perfection in their product, process, and people, continuously seeking improvement and refusing to settle.
The article positions Hendel Homes as a leader in the luxury custom home building sector, distinguishing them through their unwavering commitment to quality, client-centric approach, and strong ethical foundation. Their ability to consistently deliver on complex design challenges and manage intricate projects with grace has cemented their reputation. The recognition from NAHB serves as a testament to their innovative practices and the high standards they maintain across all their endeavors, showcasing a business model built on integrity and a relentless pursuit of client dreams.
This profile of Rick and Amy Hendel and Hendel Homes provides insight into the values and strategies that have propelled them to the forefront of the custom home building industry. Their narrative underscores the importance of strong partnerships, a client-first mentality, and a robust ethical framework in achieving and sustaining high levels of success and industry recognition.
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